These are the checks covered by the rental invoice audit. Each depends on the agreement and records you provide. A potential discrepancy needs evidence; missing information is a question to resolve.
Rate tiers not rolled over.
Compare daily charges with the applicable weekly or four-week pricing when the agreement provides best-rate billing. The rate sheet and rental period establish which rate combination is available; a longer rental does not automatically qualify for a different tier.
Billing past documented off-rent.
Compare the billed period with the dated off-rent confirmation and the contract's billing terms, including any grace period. Pickup records help establish the timeline. The finding needs a documented date and the terms governing when billing should stop.
Duplicate delivery or pickup charges.
Look for repeated transport charges for the same equipment movement. Invoice lines, delivery or pickup tickets and the agreement help distinguish a duplicate charge from a separate trip or a permitted fee.
Damage waiver without authorization.
Check the agreement's waiver selection against the invoice. A declined waiver or a charge above the agreed percentage can support a discrepancy. An unknown waiver selection needs clarification before it can establish an error.
Environmental fees over the cap.
Compare the billed fee with the documented percentage, flat amount or per-invoice cap. The applicable agreement or fee schedule must establish the rule; a limit from another vendor is not a substitute.
The wrong contracted rate.
Match the equipment class and billing unit to the agreed rate sheet. Compare the invoice's daily, weekly, four-week or hourly rate with the rate that applies to that rental and period.
Overlapping rental periods.
Check whether the same asset is billed for overlapping dates across lines or invoices. The equipment identifier, periods and source invoices provide the evidence needed to distinguish repeat billing from different machines.
Duplicate invoices.
Review repeated invoice numbers, amounts and rental details for the same vendor. A duplicate copy of a document is not automatically a second charge; the records must support the billing discrepancy.
Missing credits.
Reconcile documented credit notes or written credit commitments with the related invoice and available account records. A credit expected by your team needs supporting documentation before it can be included in a dispute.
Refuelling after a full-tank return.
Compare a refuelling charge with the return or pickup record and the agreement's fuel terms. A documented full-tank return can support a challenge; a recollection without a record may require further evidence.
Evidence before an amount is flagged.
Each reviewed finding should identify the invoice page and the supporting agreement, rate sheet or event record. The explanation shows what was billed, what the records support, and the potential difference.
The free audit is reviewed by hand. Learn what to send and how the review works, or explore the findings and dispute export workflow.
Start with a free audit.
Send us three months of rental invoices. We'll review them by hand and show you discrepancies with the documents that support them.